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Management

Saks Global: Another Trainwreck

Baker, as a real estate manipulator, gets high marks. As a retail leader and retail strategist, however, he has been an abject failure.
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What on Earth Happened to Retail in 2025?

The biggest surprise is that the economy is still chugging along as strong as it is. You’d think that the consumer would be shutting down ...
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Cornered: Retail CEOs in Succession

The most highly visible hires in the retail world over the past few months have been at Walmart and Target. Both boards chose insiders to ...
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Gap’s Reinvention: The Peril of Chasing Relevance

For Old Navy or Gap, it’s a risky strategy to assume consumers will meaningfully find beauty or accessories as essentials. And the bigger risk is ...
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Gap’s Dream Team or The Nightmare Before Christmas?

Gap is chasing relevance with beauty, handbags, and a dream team of seasoned luxury executives. But the real story is one of classic retail tension: ...
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Gen Z Wants Proof Not Promises

When proof becomes the foundation of brand storytelling, loyalty follows. Younger consumers are not inherently cynical. They are discerning. They want to believe, but they ...
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Sharon Price John Builds the Case for Collaborative Leadership

Sharon John stepped into Build-A-Bear Workshop 12 years ago seamlessly and successfully following Founder Maxine Clark’s retirement. While the boardroom predicted disaster, Sharon orchestrated a ...
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Sharon Price John Balances Pragmatism with Imagination

Price John recruited executives from multi-billion-dollar companies, deliberately building a team of high-performers positioned for their next career leap. She offered them stretch opportunities that ...
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